At Aimercommerce Private Limited (“we,” “our,” “us”), through our platform Evergent we bring timeless fashion to your present-day wardrobe. Every piece our user (“you” or “your”) order is handled with attention, care, and a commitment to timely arrival.
We believe in the harmony of heritage and convenience. By proceeding with your purchase, you acknowledge and agree to the terms outlined in this policy.
Our dispatch process is designed to reflect the same sophistication that defines our clothing. We ensure each delivery matches the elegance you expect from us.
From metro cities to remote townships, we deliver across India with precision and pride. Our logistics network is crafted to bring refined fashion closer to your closet, no matter your pin code.
While we currently focus on domestic reach, extending delivery beyond borders remains on our future vision board. We’re working steadily to bring more locations under our delivery umbrella.
For now, stay connected with us to hear about newly serviceable regions as we grow. Fashion, after all, should never be out of reach.
Every order is moved with purpose - from the moment it’s placed to when it lands at your door. We balance speed with care to preserve the quality you expect from us.
Here’s how the process unfolds:
We aim to deliver your package within 3–8 business days, depending on your delivery address. Our courier collaborations are selected for their reliability and commitment to punctual delivery.
While most deliveries reach within the expected timeframe, unforeseen delays may occasionally occur. In such moments, our support team will guide you with clarity and updated information.
We prioritize open communication and timely resolutions. Your experience matters to us at every step of the shipping journey.
Even the most carefully routed parcels can sometimes miss their mark. In such cases, we ensure multiple delivery attempts before returning the parcel.
Here’s what happens if a delivery isn’t completed:
We’re here to intervene before issues escalate, because timely fashion matters.
While we package every item with diligence, rare mishaps during transit can occur. If your parcel arrives damaged, notify us within 48 hours with clear photos so we can resolve the matter quickly.
Based on the issue, we’ll either initiate a replacement or offer a refund, depending on availability. For lost items, we coordinate with the courier service for swift investigation and resolution.
Our goal is to ensure you receive exactly what you ordered, in the condition it was meant to arrive. Your peace of mind is our priority.
Select garments require thoughtful handling and we provide just that. Whether it’s intricate embroidery, or flowing silhouettes, we give premium pieces the attention they deserve.
Special handling instructions are clearly mentioned on relevant product pages so you know what to expect. If you need extra information about the packaging or shipping of a unique item, feel free to ask.
We treat every fashion find as a treasure and pack it accordingly.
Need help with a shipment or want to check in on your delivery? Drop us a line at aimercommerceprivatelimited@gmail.com. We’re always ready with thoughtful, prompt support that values your time.
From fashion queries to shipping clarity, our team is just a message away. Your trust drives our every move. Let us know how we can make things smoother.
We're always here to ensure your fashion journey never loses its style.